Frequently Asked Questions
Do you have a minimum order quantity?
For on-hand items, there is no minimum order quantity. We only have a minimum order quantity for Made to Order items from our catalog, or if you have your own design you want us to manufacture, which is 100 pieces.
What is your usual lead time?
The production and delivery timeline depends on the specific items ordered and the level of customization required. Generally, orders take between 2 to 3 weeks for on-hand items (co-branded items) and 1-2 months for made-to-order items. We’ll provide you with an estimated timeline during the ordering process.
Do you provide samples for our orders?
We can provide a production mock-up after the purchase order has been made or as a separate order. If the item is from our retail products, you can purchase directly from our website at jacintoandlirio.com.
What are personalization options with no minimum order quantity?
There is no minimum order quantity for personalizing names, logos, or artwork via laser engraving or colored print. A minimum order quantity of 100 pieces applies for finishes like embroidery, foil stamping, dry-embossed, vent hole, glitter, hologram, and glow-in-the-dark.
What are the customization techniques applicable to the water hyacinth leather?
We can do laser engraving on the Water Hyacinth leather or other fabrics. Other options include colored print, silkscreen, embroidery, foil stamping, vent holes, glitter, holograms, and glow in the dark.
Do you do gift curation?
Yes, we offer gift curation! Our curated gifts incorporate our sustainable, beautifully designed leather goods and can be customized to reflect your brand, values, or personal touch. Let us help you create a meaningful gifting experience that leaves a lasting impression.
Do you also accept orders without the water hyacinth leather?
Yes, we can manufacture leather goods made from other materials.
What types of leather goods can we choose for corporate giveaways?
We offer a wide range of leather goods for corporate giveaways, including wallets, keychains, passport holders, notebooks, totes, and custom leather accessories.
Can we customize the leather goods with our company logo?
Yes! We offer customization options for all our leather goods, including logo embossing, debossing, engraving on wood, metal, and polyresin, or printing for brand visibility.
What is the minimum order quantity for corporate giveaways?
The minimum order quantity varies depending on the product, typically ranging from 50 to 100 pieces.
Do you provide packaging?
If no packaging is requested, we quote just the product. However, we offer eco-friendly packaging options including eco-mailer bags, canvas eco-bags, honeycomb bubble mailers, kraft boxes, wooden boxes, and more.
Are the leather goods ethically sourced?
Absolutely! We take pride in sourcing our leather goods from reputable suppliers who adhere to ethical and sustainable practices.
What is your return policy for corporate giveaways?
Due to customization, returns or exchanges are not accepted unless the items are defective or incorrectly printed. We recommend reviewing samples and proofs before final production.
Can we order samples before placing a bulk order?
Yes, we provide samples upon request, with a fee that can be deducted from your bulk order.
How do we place an order for corporate giveaways?
To place an order, contact us at corporategiveaways@jacintoandlirio.com or schedule an appointment through our Calendly link.
Do you offer bulk pricing or discounts for larger orders?
Yes, we offer bulk pricing and discounts for larger orders. Inquire for specific pricing details based on your order size.
Do you ship nationwide and worldwide?
Yes, we offer nationwide and worldwide delivery, taking care of shipping to all your recipients.
Can you manufacture our own design? Do you do private labeling?
Yes, we can manufacture your own design and provide private labeling.
Do you accept resellers?
Yes, we accept resellers.